Simcoe North Specific COVID-19 Information

Daily Updates by the Province of Ontario -



- Orillia Soldiers Memorial Hospital (OSMH Assessment Centre Info and COVID-19 Information) :

- Georgian Bay General Hospital (GBGH Assessment Centre Info and COVID-19 Information) :

- Simcoe Muskoka District Health Unit


 Good Doctors Brechin Good Doctors Midland and Good Doctors Orillia

Good Doctors continue to provide much needed non-emergency care in Brechin, Midland and Orillia so the Emergency Department can focus their resources on those in most urgent needs. They are also working with Couchiching OHT Covid Assessment Centre to coordinate care.

Good Doctors can care for patients from home via telephone and video visits where appropriate; and where necessary, and at clinics in Brechin, Midland and Orillia. Nursing staff - Monday to Friday, however, patients MUST call first for advance screening prior to clinic visit


City of Orillia:

Town of Midland:

Township of Penetanguishene :

Township of Ramara:

Severn Township:

Chippewas of Rama First Nation:

Township of Tiny -

Township of Tay -

Township of Oro-Medonte -



Ontario Provincial Police (OPP) Complying with Emergency Orders

Under the Emergency Management and Civil Protection Act (EMCPA), there are consequences for businesses and individuals who choose to defy the Act while emergency orders are in force. The OPP encourages everyone to voluntarily comply with all of these short-term restrictions.

If you wish to file a report regarding a non-essential business remaining open, call 1 888 310-1122 or your local OPP detachment

North Simcoe Business Recovery Task Force

Stop the Spread Business Information Line/Essential Businesses 

1-888-444-3659 or

Service Ontario Services (updated as of June 2/20)

There are more than 40 of the most commonly used ServiceOntario transactions available online 24/7:

The validity period for driver and vehicle products and health cards has been extended to help reduce the need to that visit a ServiceOntario at this time.

More info:

Reminder: until further notice, you will not need to renew these products, even if they have expired:

  • health cards
  • driver’s licences
  • licence plate stickers
  • Ontario Photo Cards
  • Commercial Vehicle Operator Registration certificates and more


Reminder:  Service Ontario have extended the expiry date on many of our products, like driver’s licences, health cards, and licence plate stickers.

To help prevent the spread of COVID-19, please do not visit a ServiceOntario centre unless it's absolutely necessary.


3M Canada - Option for PPE products, especially for masks -

Safety Media also has PPE gloves -

Swish for masks, gloves, cleaning products and sanitizers -

Heretic Spirits in Collingwood is taking orders for hand sanitizer –

Georgian Bay Spirit Co. in Collingwood is also selling sanitizer  - Georgian Bay Spirits

First for Safety (Midland):

Blue Mountain Linen (Orillia) -



Enbridge Response to COVID-19

As the situation continues to evolve, Enbridge will monitor new developments and implement appropriate steps to protect their employees and customers.  They will endeavor to provide updates regularly on their website.

Frequently Asked Question - How is Enbridge assisting impacted customers in Ontario?

• They understand that this is a difficult time for customers so Enbridge has extended suspension of disconnections for residential natural gas customers for an additional three months (until August 1, 2020).
• Emergency relief is available for low-income customers having trouble paying their bill through the Energy Assistance Program: 
• Enbridge Gas has a long history of working directly with customers who are falling behind on their gas bills, to establish payment plans. Payment arrangements allow customers to make installment payments against their balance, avoid late payment penalties and prevent collection activity on the account. Based on account status, customers can choose the number of installments, amounts and payment dates.
• Any customer who has concerns about their ability to make their utility payment should contact:
 - Homes and businesses formerly served by Union Gas:
 - Homes and businesses formerly served by Enbridge Gas Distribution:

The Lighthouse "More than a Shelter"

Continue to collectively work with the Simcoe County District Health Unit for the most up-todate and accurate information. Also working closely with the County of Simcoe and City of Orillia
for best practices and care for those experiencing homelessness.

The Lighthouse is now offering the following:
• Emergency Men’s Shelter OPEN (at a local hotel)
• Emergency Women’s Shelter OPEN (Temporary) (at a local hotel)
• Daily bagged lunches are available for pick up out front of The Lighthouse
from 11:30am-12:00pm from Mon–Fri
• Office is OPEN at 48 Peter St S Mon-Fri 9am-4pm for telephone housing
supports and shelter inquires 705-329-2265 (intercom at the door)

Registered shelter participants will continue to receive all services, including housing supports and three meals a day. Extra health precautions, COVID 19 screening and increasing cleaning
have been put in place to keep the participants, volunteers and staff safe.  Daily bagged lunches are still being offered to assist those with food insecurity or those living on
the street. Strict physical distancing protocols are in place.

Financial donations to assist through this crisis, please contact Lynn Thomas, Development Coordinator at [email protected] or go to
Food and restaurant donations or to find out about possible volunteer possibilities, please contact Trish Holloway, Operations Manager, at [email protected]

Chigamik Community Health Centre - beginning April 20th

CHIGAMIK has launched an Emergency Food Program . To register now, read the eligibility below AND fill out the form provided in the link below.

Eligible participants will have access to a bag of produce once per week for six consecutive weeks.

Those who do not meet the criteria for the weekly produce bag, may register for a one time gift card to ValueMart to purchase emergency food items.
*Quantities are limited and based on a first come first served model.


Weekly Produce Bag–
You need to identify as having emergency food related challenges and you need to be either a family with at least one child between 0-12 years of age or an older adult age 55 and up.

Emergency Food Card, one-time emergency food card -
You need to identify as having emergency food related challenges.


Rental Housing Enforcement Unit

Family Responsibility Office (FRO)

The FRO office is still open, but operating at a reduced capacity, with reduced staffing levels to respect social distancing. As such, clients can still call FRO and receive core services, but there will be longer than normal wait times. FRO asks for your patience as they strive to continue to provide high-quality client service during this difficult time.

• Phones are still open, Monday to Friday, from 8 a.m. to 5 p.m., but clients will experience longer than normal wait times due to FRO having fewer staff available.
• FRO Online: Clients will be able to access their basic case information using FRO’s self-service online tool. If a client would like to sign up for FRO Online, they will have to phone FRO to register.
• FRO’s automated client information: Clients can access automated information regarding last payment, balance and enforcement actions any time by calling FRO. Clients will need their 7-digit case number and PIN when they call.
• Support payors: FRO expects payors to continue to make payments as per their court order, and if there is a change in circumstances as a result of COVID-19, please inform FRO immediately as they will work with you to make necessary adjustments.
• Support recipients: FRO will continue to flow payments to recipients as they receive them. If they do not receive payments, they will take the appropriate actions to get payments flowing.

FRO client inquiry line: Toronto: 416-326-1817, Toll-free: 1-800-267-4330, TTY: 1-866-545-0083
Agents are available Monday to Friday, 8 a.m. to 5 p.m.
Automated case information is available 24 hours a day.


Ontario Health & Safety Centre for Workers

Toll-free information line 1-877-202-0008 between 8:30 a.m. and 5:00 p.m. Monday-Friday for inquiries about workplace health and safety.

  • Visit Ontario’s website to learn more about how the province continues to protect Ontarians from COVID-19.


SPARK Ontario Volunteer Portal: 

  • Ontario is helping to connect community organizations with volunteers the province needs to help support older adults, people with disabilities and others in need of assistance while they stay home.
  • We are working with SPARK Ontario, the province’s first bilingual online volunteer gateway, to mobilize potential volunteers to support those in greatest need.

News Release:




Pro Bono Ontario (PBO)

Free Legal assistance for low-income individuals/families regarding COVID-19 shut-downs:

Steps to Justice - COVID-19 Legal Information 

Find the legal information you need to help on CLEO’s Steps to Justice website and Justice pas-à-pas at The sites, updated on a daily basis, give answers to more than 80 legal questions, including questions about emergency benefits assistance, Employment Insurance, being evicted for non-payment of rent, and what to do about urgent family law problems with the courts.



Midland/Penetanguishene Area

Economic Development Corporation of North Simcoe

Status of Services Link (includes groceries, pharmacies, restaurants and delivery support Services) - - offers online local food ordering and delivery to Penetanguishene, Midland, Tiny and Tay three times per week -



Community Reach North Simcoe offers community transportation through Transportation Linking Communities (TLC).  TLC is an inclusive community program providing rides for people without access to transportation.

  • For residents of North Simcoe, ages 18+

  • An application & confirmation by a Health Professional is required

  • Parent & Child — children can travel if accompanied by a parent or legal guardian

  • Local transportation for health, shopping and social activities – no fee

  • Out of North Simcoe transportation for specialized health services – please call for fee schedule

  • Rides provided in volunteer cars & accessible vans

Contact [email protected] or phone 705-528-6999 to find out how to apply


YMCA Simcoe/Muskoka -

Free online home fitness programs through www.YTHRIVE.CA ; soon to come, the YMCA Simcoe/Muskoka will be adding free children’s programming and personal wellness. Ad