Consumer Protection Act Consultation - Dec 3/20

The government has launched public consultations to help inform improvements to the Consumer Protection Act (CPA).

The CPA is a key piece of Ontario’s consumer protection framework that requires comprehensive updates. The government is seeking feedback from the public, businesses, other regulators, and associations in every corner of the province on more detailed proposals to amend the CPA.

Feedback from the consultation will help update the Act to address changing technology and marketplace innovations, and better protect consumers in Ontario from hidden costs and scams.

CPA consultation paper: